Last updated: June 7, 2026
These Terms of Use ("Terms") govern your use of HotelXray ("the extension"), a free Chrome and Firefox browser extension that displays award and cash availability information on Hyatt hotel pages. By installing or using HotelXray, you agree to these Terms. If you do not agree, please do not use the extension.
HotelXray is a personal, informational companion to your own browsing on Hyatt's website. It reads the availability and pricing information already present on the Hyatt pages you visit and presents it to you in a more convenient layout, along with derived metrics such as cents-per-point. It does not book, hold, or reserve anything on your behalf, and it does not log in to or act on any Hyatt account.
HotelXray is provided for general informational and convenience purposes only. Award availability, points prices, cash rates, taxes and fees, Suite Upgrade Award eligibility, cents-per-point, currency conversions, and all other figures shown are estimates or reflections of data as retrieved, and may be incomplete, delayed, out of date, or incorrect.
Always confirm all rates, availability, fees, and eligibility directly on Hyatt's official website before making any booking or travel decision. Do not rely on HotelXray as the sole basis for any purchase, reservation, or financial decision. We are not responsible for any decision you make based on information shown by the extension.
HotelXray is intended for personal, non-commercial use only. You agree to use it only in a manner consistent with its purpose as a personal browsing companion. You agree not to use the extension to systematically harvest, scrape, resell, or redistribute data, or in any way that would place an unreasonable load on, disrupt, or interfere with any third-party website or service.
Your use of Hyatt's website remains subject to Hyatt's own terms of service and policies. You are solely responsible for ensuring that your use of any third-party website, including through or alongside HotelXray, complies with that website's terms. HotelXray is an independent tool and does not grant you any rights in or to Hyatt's services.
HotelXray is an independent tool and is not affiliated with, endorsed by, sponsored by, or in any way officially connected with Hyatt Hotels Corporation. "Hyatt," "World of Hyatt," and all related names, marks, and logos are trademarks of their respective owners and are used only to describe the website with which the extension works (nominative use). All other trademarks belong to their respective owners.
HotelXray is provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, or non-infringement. We do not warrant that the extension will be uninterrupted, error-free, accurate, or that it will continue to function if a third-party website changes.
To the fullest extent permitted by law, HotelXray and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of bookings, points, money, data, or opportunities, arising out of or related to your use of (or inability to use) the extension, even if advised of the possibility of such damages. Because HotelXray is provided free of charge, your sole and exclusive remedy for any dissatisfaction is to stop using and uninstall it.
We may modify, suspend, or discontinue the extension, in whole or in part, at any time and without notice. We may also update these Terms from time to time; the "Last updated" date above will reflect any changes, and your continued use of the extension after a change constitutes acceptance of the updated Terms.
Your use of HotelXray is also governed by our Privacy Policy, which explains what limited, anonymous data the extension handles and what it does not.
Questions about these Terms? Email us at hello@hotelxray.app.